House of Heras
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Frequently Asked Questions
We aim to dispatch within 2-4 working days of receiving payment. We ship orders Monday through to Friday (excluding public holidays).
Please note, during peak seasons including the months prior to Christmas, new product launches, or sale periods, we receive a large volume of orders, which may result in processing or shipping delays. Please select Express Post if your order requires urgent shipping.
If you have any further questions, please feel free to reach out via our contact page. We’d love to help!
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